Sensis Partners With Austro Control to Strengthen Technical Support to European MDS Customers

DEWITT, NY – October 7, 2004 – Sensis Corporation announced that to further augment its European customer support; it has named Austro Control its European Depot Partner. Austro Control will provide technical support assistance and spare parts storage to Sensis’ European Multistatic Dependent Surveillance (MDS) system customers. With 24 hour, seven day a week technical support available both via the company’s U.S. Response Center and a European Depot, European customers will experience an even quicker turn around time for delivering spare parts and responding to technical issues.

“As the Air Navigation Service Provider for Austria, Austro Control has extensive experience operating and maintaining CNS/ATM equipment,” said Marc Viggiano, president of Sensis’ Air Traffic Systems Division. “As a result they have a special understanding of customer needs and expectations. This, coupled with our strong relationship, developed during the successful development and installation of A-SMGCS systems at Vienna International Airport and Innsbruck Airport, will enable us to provide our customers seamless service.”

Initially, Sensis will train employees at Austro Control to perform problem reporting and management and site level maintenance, in accordance with the Sensis Maintenance Approach. Austro Control will also function as the European MDS system spare parts depot responsible for spare parts replenishment and replacement. Thereafter, Sensis will train Austro Control technical engineers to provide advanced on-site diagnostics and technical support to Sensis’ European MDS customers. The technical support engineer will diagnose the problem and assist Sensis in quick problem resolution. Throughout the implementation of this partnership and thereafter, Sensis will continue to provide 24/7 customer and technical service support.

“Sensis’ core purpose is to develop elegant, innovative solutions that delight our customers,” said Marc Viggiano, president of Sensis’ Air Traffic Systems Division. “Part of delighting our customers means ensuring that our systems continue to meet the highest performance standards over their entire life cycle. Sensis’ partnership with Austro Control enhances our ability to perform this role.”

Sensis’ MDS multilateration technology is in operational use for ground surveillance at London Heathrow Airport (England); Charles de Gaulle Airport (France); and Vienna International Airport (Austria). Furthermore, Sensis MDS is being installed for ground surveillance at five additional European airports – Brussels Airport (Belgium); Frankfurt Airport (Germany); Geneva International Airport (Switzerland); Amsterdam Airport Schiphol (The Netherlands); and Zurich Airport (Switzerland). For enhanced terminal surveillance, Sensis’ multilateration technology is being installed at Innsbruck (Austria) and Frankfurt (Germany) Airports.

ABOUT SENSIS
Sensis Corporation provides sensors and information technology to the world’s militaries, civil aviation authorities, airports and airlines. The company designs, manufactures and installs multilateration/ADS-B ground stations for air and surface surveillance, and sensor data interface equipment for integrating new and legacy surveillance and automation systems. Sensis Corporation’s equipment is deployed around the world, including more than 200 multilateration/ADS-B sensors and more than 1,100 sensor data interface devices in 25 countries on five continents. For more information regarding Sensis Corporation, visit www.sensis.com.

ABOUT AUSTRO CONTROL
Austro Control, as Air Navigation Service Provider, is responsible for safety in Austrian air space. With approximately 930 employees (300 of which are trained air traffic controllers), Austro Control covers all tasks of modern air traffic management securing a free flowing, punctual and efficient air traffic. In addition, the company provides all essential aeronautical information, as well as meteorological data, guaranteeing a safe flight. In 2002, Austro Control handled more than 815,000 instrumental flight movements. For more information regarding Austro Control, visit www.austrocontrol.at.