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Customer Support

Sensis is devoted to quality customer service. Our support teams are available 24 hours per day, 7 days a week, 365 days per year. For assistance, call +1-315-445-5000 or toll-free 877-9-SENSIS (for callers outside the U.S. and Canada, an AT&T USADirect® access number is required) or email us at customerservice@sensis.com.
 
  • Monday-Friday, 8:00 a.m.-5:00 p.m. EST: calls and emails are immediately answered by a customer service representative.
  • After Hours: calls are answered by a voice mail system.
    • For next U.S. business day assistance, press 2 – you will be prompted to leave a message, and the call will be returned at the start of the next business day.
    • For immediate assistance, press 1 and the call will be immediately directed to a customer service representative.